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A
AbstractServiceNowIntegration
- Class in
com.accelops.phoenix.servicenow
Abstract class
AbstractServiceNowIntegration(ServiceContext)
- Constructor for class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
assembleIncidentTransformDoc(String, String)
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
C
checkUpdate(ServiceContext)
- Method in class com.accelops.phoenix.servicenow.
ServiceNowIntegrationServiceImpl
com.accelops.phoenix.servicenow
- package com.accelops.phoenix.servicenow
CONFIG_FILE
- Static variable in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
configProp
- Variable in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
createRetrier()
- Method in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
createSOAPClient()
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
createTicketQuery(int, Integer)
- Method in class com.accelops.phoenix.servicenow.
IncidentUpdatedFromSericeNow
credential
- Variable in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
D
Default_ContentType
- Static variable in interface com.accelops.phoenix.servicenow.
ServiceNowIntegration
DEFAULT_XSL_PATH
- Static variable in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
doIntegration(ServiceContext)
- Method in class com.accelops.phoenix.servicenow.
ServiceNowIntegrationServiceImpl
E
execute()
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
execute()
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
ServiceNow has bug when insert/get multiple recorders, so that we do not support to insert multiple incidents at one time.
execute()
- Method in class com.accelops.phoenix.servicenow.
IncidentUpdatedFromSericeNow
executeSoapMethod(String, String, HttpEntity)
- Method in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
externalObjList
- Variable in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
F
faultProcess(String)
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
faultProcess(String, String, String, String)
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
G
getConfigurationItemField()
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
getElementValue(String, String)
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
getHost(String)
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
getIncidentFieldName()
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
getIncidentFieldName()
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
getIncidentInsertAction()
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
getIncidentSOAPURI()
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
getIntegratedXML()
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
getResult()
- Method in class com.accelops.phoenix.servicenow.
IncidentUpdatedFromSericeNow
getServiceNowCI(String, String)
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
getSnIncidentSysId(String, String)
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
Get sys_id in incident from service now Web service update called without a sys_id, ignored
getSoapClient()
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
getSoapResultMessage()
- Method in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
getSoapStatusCode()
- Method in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
getTicketMap(String)
- Method in class com.accelops.phoenix.servicenow.
IncidentUpdatedFromSericeNow
Mapping of sys_id to user external Id
getXslPath()
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
I
IncidentServiceNowIntegration
- Class in
com.accelops.phoenix.servicenow
IncidentServiceNowIntegration(ServiceContext)
- Constructor for class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
IncidentUpdatedFromSericeNow
- Class in
com.accelops.phoenix.servicenow
IncidentUpdatedFromSericeNow(ServiceContext)
- Constructor for class com.accelops.phoenix.servicenow.
IncidentUpdatedFromSericeNow
insertIncident(String, String)
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
integerateDevice(ServiceContext)
- Method in class com.accelops.phoenix.servicenow.
ServiceNowIntegrationServiceImpl
integerateIncident(ServiceContext)
- Method in class com.accelops.phoenix.servicenow.
ServiceNowIntegrationServiceImpl
integratedXML
- Variable in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
integrating()
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
integrating()
- Method in interface com.accelops.phoenix.servicenow.
ServiceNowIntegration
Intergrated_Device
- Static variable in class com.accelops.phoenix.servicenow.
ServiceNowIntegrationServiceImpl
Intergrated_Incident
- Static variable in class com.accelops.phoenix.servicenow.
ServiceNowIntegrationServiceImpl
J
JSON_ContentType
- Static variable in interface com.accelops.phoenix.servicenow.
ServiceNowIntegration
L
loadConfigPropties()
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
loadCustomProperties(String)
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
logger
- Static variable in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
logger
- Static variable in class com.accelops.phoenix.servicenow.
ServiceNowIntegrationServiceImpl
logger
- Static variable in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
P
parseIncidentDeviceSysId(String)
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
parseInsertResponse(String)
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
parseSoapFault(String)
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
parseSoapResultSysId(String)
- Method in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
processIncident(String, String)
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
R
result
- Variable in class com.accelops.phoenix.servicenow.
IncidentUpdatedFromSericeNow
retrier
- Variable in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
S
send()
- Method in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
sendWithContentType(AbstractHttpEntity)
- Method in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
serviceNowHost
- Variable in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
ServiceNowIntegration
- Interface in
com.accelops.phoenix.servicenow
Service Now Integration InterfaceAddress
ServiceNowIntegrationServiceImpl
- Class in
com.accelops.phoenix.servicenow
ServiceNowIntegrationServiceImpl()
- Constructor for class com.accelops.phoenix.servicenow.
ServiceNowIntegrationServiceImpl
ServiceNowSoapClient
- Class in
com.accelops.phoenix.servicenow
ServiceNowSoapClient(String, Integer, String, String)
- Constructor for class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
ServiceNowSoapClient(String, Integer, String, String, ContentType)
- Constructor for class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
setResult(String)
- Method in class com.accelops.phoenix.servicenow.
IncidentUpdatedFromSericeNow
soapClient
- Variable in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
soapResultMessage
- Variable in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
soapStatusCode
- Variable in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
svcContext
- Variable in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
U
unLinkedDevices
- Variable in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
updateSnIncident(String, String, String)
- Method in class com.accelops.phoenix.servicenow.
IncidentServiceNowIntegration
updateTicket(Set<String>, Node, Map<String, String>)
- Method in class com.accelops.phoenix.servicenow.
IncidentUpdatedFromSericeNow
X
xslPath
- Variable in class com.accelops.phoenix.servicenow.
AbstractServiceNowIntegration
_
_contentType
- Variable in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
_httpEntity
- Variable in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
_soapAction
- Variable in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
_soapHost
- Variable in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
_soapMethodURI
- Variable in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
_soapPort
- Variable in class com.accelops.phoenix.servicenow.
ServiceNowSoapClient
A
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